FAQ
General Questions
What is DTF Transfer?
DTF (Direct to Film) is a printing technology that uses special inks and film to print digital designs onto transfer sheets. These sheets are later applied to fabric using heat and pressure.
Note: We only provide the printed film. The heat application is done by the customer.
What is UV DTF Sticker?
UV DTF (Direct to Film) Sticker is a unique print method that allows you to apply full-color, contour-cut designs directly onto hard, non-porous surfaces like glass, metal, plastic, ceramics, and more—no heat press required. The adhesive-backed film is peel-and-stick, durable, and waterproof. Perfect for custom decals, branding, and DIY projects.
What services does DTF Transfer Arizona offer?
You upload your design, and we print it on either:
• Premium DTF transfer film (for fabrics – heat applied)
• UV DTF sticker film (for hard surfaces – peel & stick)
We do not apply the transfers—we simply print and ship them to you.
Same-day pickup is available for Arizona customers!
Who is this service for?
• Boutiques
• Etsy / Shopify sellers
• Small business owners
• DIY / crafters
• Companies needing promotional apparel
• Brands creating custom decals or product labels
• Event planners and corporate gifting services
Design & File Setup
What file types do you accept?
• PNG (300 DPI, transparent background preferred)
• SVG
• AI (Adobe Illustrator)
• PSD
What is a gang sheet? Can I include multiple designs?
Do you offer gang sheet templates?
Do you charge setup or artwork fees?
Ordering Process
Is there a minimum order requirement?
How fast will my order be ready?
Can I cancel or change my order after placing it?
Transfer Application
Do you apply the transfers for me?
What kind of equipment do I need?
What are the recommended heat press settings?
• Temperature: 300°F (150°C)
• Time: 10–15 seconds
• Pressure: Medium
• Peel: Cold peel + repress for 5 seconds
Are your transfers washable and long-lasting?
Yes! Our transfers last 50+ washes when applied correctly. Wash inside out in cold water for best results.
Shipping & PickUp
Do you offer local pickup?
Yes! Same-day local pickup is available in Arizona for eligible orders.
Do you ship nationwide?
Absolutely. We ship via USPS, UPS, and FedEx across the U.S.
How can I track my shipment?
You’ll receive a tracking number by email once your order ships.
Payment & Returns
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay.
What is your return/refund policy?
Since all orders are custom printed, we only offer refunds or reprints for production errors or damaged items. Contact us within 7 days of delivery.
What if I have a problem with my order?
Contact our support team right away. Please include your order number and a clear photo of the issue so we can assist you quickly.
Have a question
Need Help?
If you have a question or need immediate assistance, our Customer Service team is here to help. Simply click the button below to start a chat with one of our representatives.
